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How do I contact Twiniti?

Use the form on this page or email [email protected]. Tell us who you are, what kind of facilities or systems you run, and what you want next — a discovery conversation, a digital twin roadmap, Lexi, or consulting. Our team reads every message and follows up by email.

This page is for talking to people. Product waitlists and Lexi Lite live elsewhere (links below).

Contact form

Submit sends your note through Twiniti’s website contact path. You’ll hear back by email — we don’t publish a response-time promise on this page.

Prefer email?

[email protected]

Same destination as the form: a human on the Twiniti team. Include your organization, building or asset context if you have it, and the outcome you want (roadmap conversation, Lexi questions, or consulting).

There is no public phone number listed. Use the form or email.

What to include in your message

A short note works. Useful details:

  • Organization and role (facilities, campus, EAM, operations)
  • Building type or systems in play (BIM, GIS, BMS/IoT, Maximo / EAM — only if relevant)
  • What you want next: discovery call, digital twin roadmap conversation, Lexi, or consulting

Skip ROI claims. We’ll map a path from what you actually need.

Also exploring Lexi?

Contact on this page is for humans. Waitlist is for product interest. Lite is for trying Lexi now.

Elsewhere on the site

FAQ

What email should I use?

[email protected]. That is the public contact address for Twiniti.

What happens after I submit the form?

Your message reaches the Twiniti team through our website contact path. Someone follows up by email. We don’t publish a service-level promise or after-hours schedule on this page.

Is there a phone number?

No public phone number is listed. Use the form or [email protected].

What’s the difference between this page and the Lexi waitlist?

This page is for talking to Twiniti people. The waitlist is for product interest (Plus, Praxis, and related). Lexi Lite is free and live at https://lite.lexi.twiniti.ai/ if you want to try the product without waiting.

Who is this for?

Facilities and operations leaders at asset-intensive organizations — campuses, healthcare, airports, infrastructure, utilities — who want a real conversation about digital twin work, Lexi, or consulting.

Q: How do I contact Twiniti?
A: Contact Twiniti at https://twiniti.ai/get-in-touch-with-us — submit the website form or email [email protected]. The form is for discovery and path-finding (digital twin roadmap, Lexi, or consulting). Product waitlists are separate; Lexi Lite is free at https://lite.lexi.twiniti.ai/.